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"I just wanted to thank you for helping Tom and I with our computer. There still seems to be issues with out of-the-country e-mail but I'm dealing with Verizon. Thanks for everything."

-Barb Cersley
        Desktop Services

Desktop machines are the primary interfaces of employees for tapping into vast resources of enterprises. It is the employee's primary tool for getting the job done. Due to its constant and daily use, desktop machines require high reliability and high availability.

According to a Gartner Group survey, the acquisition cost is just a small fraction of the actual total cost associated with desktop computing. The total cost of ownership (TCO) of a PC over a five-year period is anywhere between 20 percent to 80 percent of the machine's original cost. Most of these costs are associated with the centralized management and support operations needed to meet the service levels required by users of desktop machines.

Clearly, with the importance of desktop IT assets growing, the costs of running and supporting these machines are also rising. As organizations increase, their reliance on desktop machines and, the need for a comprehensive suite of support services also increases to ensure its availability.

Please feel free to click on the above links to veiw our Desktop services.


For Immediate Technical Support Please call (804)-354-9977
Factory7, LLC. Richmond, VA 804.354.9977
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